Service - Claims

Service and Support

Once you have purchased a policy we'll gladly assist you by answering billing questions, providing annual renewal reviews, handling policy changes/endorsement processing. When major changes occur in the insurance industry we inform our clients so they are not caught off guard at renewal.

Claim reporting assistance

As our customer, when something goes wrong and you need to file a claim we recommend that you contact us first. This way we can assist you from the beginning of the claim process. We will explain what's involved then guide and assist you with your claim.

Please contact us at the following;

FRANGQUIST INSURANCE AGENCY
15 Lone Oak Lane
P.O. Box 270563
Hartford, WI 53027

Hartford -
262-673-9000

Lakewood/Silver Cliff -
715-850-2399

Toll-free -
877-673-4999

Fax -
262-673-9004

service@frangquistinsurance.com

If for some unseen reason you are unable to get in touch with us and you have an emergency claim that needs attention ASAP, below are the emergency claim phone numbers for the companies that we represent.

ACUITY -
1-800-242-7666

AUSTIN MUTUAL -
1-800-328-4628

FOREMOST -
1-800-527-3907

GERMANTOWN MUTUAL -
1-262-251-6680

GRANGE LIFE -
1-800-399-3797

INTEGRITY INSURANCE -
1-800-348-1741

KEMPER -
1-888-252-2799

PROGRESSIVE INSURANCE -
1-800-274-4499

SECURA INSURANCE COMPANIES -
(8:00-4:30 CST)
1-800-318-2136

SECURA (emergency after hours)
1-800-828-7047

TRAVELERS -
(auto, home, personal property)
1-800-252-4633

TRAVELERS -
(business insurance)
1-800-238-6225

WEST BEND MUTUAL -
1-877-922-5246

Professional Insurance Agents of Wisconsin

Suggestions For After An Auto Accident, Property Or Liability Loss.

After An Auto Accident

Call an ambulance for anyone seriously injured.

Call Police, even for a minor accident.

Obtain names, addresses and phone numbers of all persons in the other vehicle.

Obtain the make, model, color, license plate number and state of registration of the other vehicle.

Obtain other parties' Insurance Company name, policy number, agent and phone number.

Do not admit responsibility or sign any statement, except for the Company Claim Representative.

Do not disclose your policy limits to anyone.

List the date, time, place of accident, responding Police Department, and if any tickets were issued and to whom.

Obtain names, addresses and phone numbers of all witnesses.

Report the claim immediately to your agent. If unable to contact agent in a timely manner, report claim to your insurance company by calling 24-hour claim phone number.

After A Property Loss

Report any burglary or theft to the Police immediately.

Take appropriate steps to protect the property from further damage. For example, if windows are broken, have them boarded up to protect your home and property against vandalism or weather damage.

Determine the damage to your personal property (contents). Make a written list of what was damaged. To be as accurate as possible, please include the manufacturer, brand name along with place and date of purchase.

Please do not make any permanent repairs until the Insurance Adjuster has had a chance to review the damage.

Save all receipts for any temporary repairs that you make.

Report the claim immediately to your agent. If unable to contact agent in a timely manner, report claim to your insurance company by calling 24-hour claim phone number.

After A Liability Loss

Do not admit responsibility or sign any statement, except for the Company Claim Representative.

Do not disclose your policy limits to anyone.

List the date, time and place of accident.

Obtain names, addresses and phone numbers of all witnesses.

Report the claim immediately to your agent. If unable to contact agent in a timely manner, report claim to your insurance company by calling 24-hour claim phone number.